Privacy policy
Privacy Policy
Last Updated: February 11, 2026
At Novelia, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store. By accessing our Services, you acknowledge that you have read and understood the practices described in this policy.
Personal Information We Collect
We collect information that identifies or can be reasonably linked to you, including:
- Contact Details: Name, shipping address, billing address, phone number, and email address.
- Financial Information: Payment card details and transaction information processed through our secure partners.
- Account & Transaction Data: Username, order history, items viewed, and items added to your cart.
- Device & Usage Information: IP address, browser type, and details about your interaction with our website.
How We Use Your Information
We use your personal data to provide and improve our Services, including:
- Processing payments, fulfilling orders, and arranging shipping.
- Providing customer support and communicating with you about your account.
- Marketing and promotional efforts (where consented).
- Detecting and preventing fraudulent or malicious activity to ensure a secure shopping experience.
- Complying with legal obligations and enforcing our policies.
Disclosure of Information
We may disclose your personal information to third-party service providers who perform tasks on our behalf, such as payment processing, data analytics, and shipping. We also share information with Shopify, our e-commerce platform provider, to facilitate our operations. We do not sell your personal data to third parties.
Security and Retention
We implement technical security measures to protect your data. However, please be aware that no system is 100% secure. We retain your information for as long as necessary to provide our Services, comply with legal requirements, or resolve disputes.
Your Rights and Choices
Depending on your location, you may have the right to access, delete, or correct the personal information we hold about you. You may also opt-out of marketing communications at any time by following the "unsubscribe" instructions in our emails.
To exercise your rights or if you have questions regarding your data, please contact us at: noveliamicroneedle@gmail.com
Children's Privacy
Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided us with data, please contact us to request its deletion.
Contact Us
Should you have any questions about our privacy practices, please reach out to us at:
noveliamicroneedle@gmail.com